The Good The Dell 1355cnw is set up for businesses success with an economical LED engine, convenient wireless connectivity, and high-quality color prints that you won’t be ashamed to pass around the boardroom.
The Bad Its sluggish print engine makes you wait, and no auto-duplexer means extra babysitting.
The Bottom Line Dell 1355cnw wireless connectivity and simple controls lend themselves well to a tense micro-office environment, unless you want to wait a few pages for multi-page documents.
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Suitable for Mac and Windows operating systems, the Dell 1355cnw is a reliable, reliable color laser printer capable of delivering up to 30,000 pages per month, as well as a copy machine and a high resolution scanner. Its 150-sheet input tray makes it best suited for small and medium-sized businesses with moderate printing needs, but Dell offers additional sweeteners such as built-in Wi-Fi with USB and Ethernet connectivity and a 15-sheet auto-feeder for the scanner. The 13550’s print speed and minimal software could be improved, but small puns do not undermine a credible recommendation.
Design and features
Dell built 1355cnw on the same lines as the smaller one Dell 1350cnw I reviewed earlier this year. With the same laser-print engine inside, the big 1355cnw updates include a larger four-line monochrome LCD and more panel buttons that control the scanning and copying functions of the device.
Dell supports 1355cnw relatively convenient and easy to move around the office, choosing a square footprint instead of a rectangular one. The size of the printer is 16.1 inches wide, 15 inches deep and 13.3 inches high and weighs just over 34 pounds. Fortunately, you get two gear clamps on both sides of the machine that give you more leverage while driving.
Like many laser printers, paper feeds through the tray at the bottom of 1355cnw and faces the top of the printer. Since the storage bin holds up to 150 sheets of plain paper and no two-sided printing is allowed, make sure your office does not print large-format documents every day, or that you constantly get up for monitoring and replace exhausted sheets. Dell estimates a maximum of 30,000 prints per month for a monthly printer duty cycle, which should be more than enough pages for a small business or home office.
Creative professionals will appreciate a special 10-bypass tray that hides behind the hinged door at the top of the standard input tray. This tray is designed for alternative print media beyond the typical size of 8.5 by 11 inches; You can only load one size at a time, but the tray may contain transparencies, labels, envelopes, cards, cards, and some other types of media that cannot be loaded in the paper tray.
The control panel has a four-line LCD screen that displays monochrome characters next to the array of buttons – 34, to be precise – four controls located around the Enter key, two buttons to access the virtual menu and one to cancel work in progress. Dell provides many paper management options through the LCD too: you can set the paper size and paper type for input, select additional features, and change the resolution settings.
The back of the printer detects a flap that unfolds the output tray for the bypass media. You would also like to resolve a paper jam here, although I did not experience any jamming issues in my testing.
Setting up the printer should be easy for IT professionals, but others should not have any problems following the pictorial guide provided. I am also grateful to Dell for including the USB cable in the box as many vendors leave them out. In addition to allowing you to connect the printer directly to your computer, a USB cable is essential for creating a dedicated wireless network.
The Ethernet port on the back of the 1350cnw allows many users to connect to the printer via an online network, but it is also configured for Windows and Mac users to connect to an internal Wi-Fi print server. None of these features are unique to the 1355cnw, but the wireless connection adds a utility you don’t normally see in color laser printers.
Most laser printers have a top door that appears to open the toner compartment, but Dell has moved the 1355cnw access door to the right, so keep that in mind to prevent interference with your workspace. 1355cnw takes one black cartridge and three color cartridges for blue, magenta and yellow, and Dell gives you full distribution.
Each cartridge yields 700 pages, which is 7.1 cents per black page and 7.8 cents per page of color. These prices go to the average cost of a serviceable printer, and Dell also sells high-capacity toner cartridges at $ 70, more than double the page output of standard cartridges.
The Dell 1355cnw is not the fastest in benchmarking tests, but it has worked consistently and competently, with variance between each document type. It printed 12.84 pages of plain black page text per minute and typed similarly throughout.
He still can’t keep up with HP LaserJet Pro P1606dn with respect to black text, color graphics and a 10 page monochrome slide presentation, but you will notice a slight difference between the two unless you print a stack of pages. I also rarely see such consistent performance across all four test speeds, and Dell printed a color text page almost as quickly as a full color graphics page.
Print Speed (ppm)
(Longer bars indicate better performance)
|Presentation||Black graphics||Black text|
15.4614.612.84 Samsung ML-2851ND
20.2821.820.69 HP LaserJet P1606dn
19.2922.520.5 Brother HL-2270DW
18.1519.0318.64 HP LaserJet Pro M1217nfw
Compared to other color laser printers, the Dell 1355cnw did well when it came to text and graphics in gray, as well as full color graphics documents. Smaller fonts, which usually look indistinguishable, printed on cheaper models, look dark and crisp with Dell, and the monochrome graphics illustrate the same attention to detail with smooth gradients and sufficient depth in portraits and photographs. On the other hand, a high-quality color laser printer will not provide the level of detail you get from a five-inkjet printer if you take high-resolution photos. However, I would definitely recommend 1355cnw for professional dispenser colors.
Service and support
The standard warranty for the Dell 1355cnw is one year, but you can upgrade it for up to four additional years. Dell also provides free, free 24-7 phone support, but the company recommends trying the online chat option first. For less urgent requests, you can email Dell Support or view its Dell Forums. The Dell Web site also has product-oriented support in the form of online user guides, driver downloads and software, and a troubleshooter.
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